LACE Event Intelligence

Organizer guide

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Getting started Your dashboard Running an event The attendee experience FAQ & troubleshooting

Running Your LACE Event

Everything an organizer needs to go from invitation to a completed, curated event — written from a live walkthrough of the actual organizer dashboard, event tools, and attendee signup flow.

FOR: EVENT ORGANIZERS COVERS: SETUP → RECOMMENDATIONS → OUTCOMES
Part 1

Getting started

Organizer accounts are created by invitation only — there's no public sign-up page. LACE sends you a branded activation email; you set your own password from there.

  1. You receive an activation emailSubject line welcomes you to LACE. It contains a one-time activation link tied to your email address, valid for 72 hours — if it lapses, an admin can resend a fresh invitation.

  2. Open the link → “Welcome to LACE™”You'll be asked to create a password of at least 10 characters, and confirm it. LACE never sees or stores a password for you — the account is entirely yours.

  3. Click Activate my accountA brief “You're all set” confirmation appears, then you're redirected straight into your dashboard — no separate login step needed the first time.

  4. Future visits: Organizer LoginReturn anytime at your LACE Events URL and sign in with the email and password you set. A session lasts 7 days from login — after that, or after Sign out, you'll simply need to sign in again.

Where things live Your dashboard header always shows your name, your company, and an ACTIVE status badge once your account is set up — that's your quick confirmation you're logged in as the right organizer.
Part 2

Your dashboard

Your dashboard is the home base for every event you run: a built-in checklist, the event-creation form, and a live table of everything you've created.

The getting-started checklist

The dashboard opens with an 11-step checklist that mirrors the real lifecycle of a curated event — it stays visible (or tap Hide) as a running reference:

Getting started
  1. Create your event.
  2. Review the event details.
  3. Open curated registration.
  4. Copy your attendee signup link.
  5. Add the link to your ticket confirmation or attendee email.
  6. Monitor profile readiness.
  7. Close registration.
  8. Generate recommendations and suggested rounds.
  9. Confirm introductions after the event.
  10. Send the post-event survey.
  11. Review outcomes.

Creating an event

The Create event form asks for exactly what's needed to open registration — everything else is optional and tucked under Advanced settings.

Event namee.g. “Conscious Connections: Fall Mixer”
DateThe event date attendees see on their signup page.
LocationFree text — city or venue.
StatusDraft (review before opening) or Open registration immediately.
Registration cutoffOptional — leave blank to close registration on the event date itself.
Advanced settingsStart time & timezone, registration open date, curated capacity, min/max age, height-preference enforcement, and restricting matching to specific relationship intentions.

Your events table

Every event you've created lists its live pool size and a row of actions:

EventStatusPoolLinks
Conscious Connections: Fall Mixer
2026-11-14 · Austin, TX
open
Accepting registration
0 ready / 0 registered Copy signup link
Open pool dashboard
Duplicate for a new date
Close registration
LACE Verification-Payload Test Event
2026-12-10 · Denver, Colorado
draft
Registration has not opened yet
0 ready / 1 registered Copy signup link
Open pool dashboard
Duplicate for a new date
Preview signup page
Open registration

A draft event's signup link shows attendees “Registration has not opened yet” until you click Open registration — a confirmed action, since it's the switch that lets your signup link start collecting real people.

Part 3

Running an event

Clicking Open pool dashboard on any event opens its full lifecycle view — from first registration through post-event outcomes.

At a glance

Once a pool has real registrants, the tiles fill in — here's a live event with 5 registrations, 4 completed profiles, and 3 generated recommendations:

5Curated registrations
4Profiles ready
4With eligible options
3Recommendations ready

Curated profile readiness

A live table of every registrant, with an Incomplete badge until they've finished all three signup steps, then Ready once their profile is complete. Each row shows the attendee's email under their name, their calculated age, their relationship intention and family plans in the words they chose, and any boundary note:

AttendeeAgeIntentionFamily plansBoundary / notesStatus
Guide Attendee Aria
aria@example.com
30Long-term partnershipWant kids someday–Ready
Guide Attendee Beau
beau@example.com
32Long-term partnershipWant kids somedayNon-smoker, please — otherwise open-minded!Ready
Guide Attendee Cass
cass@example.com
28Open to exploringNot sure yet–Ready
A fifth attendee, mid-signup
fifth@example.com
––––Incomplete

Recommendations & suggested rounds

Once profiles are ready, Generate recommendations scores the eligible pool and builds Suggested rounds — described on-screen as “a derived rotation plan, not a live scheduling system”: highest-scored introductions land in the earliest round both people are free, and round count follows whoever has the most matches. A checkbox lets you include or exclude Growth Required pairs from the schedule. From here you can Download CSV or Print organizer list.

Recommendations — real output from 4 completed profiles
AttendeeRecommended introductionAlignment indexOccurred?
Guide Attendee AriaGuide Attendee Beau55% GROWTH REQUIRED
Chemistry 21% Low Chemistry
Compatibility 70% Good Compatibility
Conscious Alignment 64% Good Conscious Alignment
Unknown ▾
Guide Attendee DreeGuide Attendee Cass53% GROWTH REQUIRED
Chemistry 46% Moderate Chemistry
Compatibility 63% Good Compatibility
Conscious Alignment 50% Developing Conscious Alignment
Unknown ▾
Guide Attendee DreeGuide Attendee Beau52% GROWTH REQUIRED
Chemistry 42% Moderate Chemistry
Compatibility 71% Strong Compatibility
Conscious Alignment 43% Developing Conscious Alignment
Unknown ▾

Under each Alignment Index you see the three layers it's built from — Chemistry, Compatibility and Conscious Alignment — each with its score and approved band title, followed by a short paragraph explaining the result. For Aria and Beau, the dashboard shows:

“The LACE™ Alignment Index places this relationship within Growth Required. The result highlights several dynamics that deserve careful exploration before the relationship is understood as a whole. Compatibility is the highest layer, indicating meaningful support for how the relationship may function across ordinary decisions, communication, and shared routines. Chemistry is the lowest layer and invites careful exploration of when attraction becomes available, how it is communicated, and whether either person experiences pressure around the spark.”

That paragraph uses the same approved wording as the full LACE compatibility report — never just a bare number. Recommendations generated before this was added show only the Alignment Index description; select Generate recommendations again to see the layers. Pairs you've already marked as occurred or excluded keep their existing record.

Suggested rounds — the same 3 introductions, scheduled

Round 1

Guide Attendee Aria + Guide Attendee Beau — Priority 3

Guide Attendee Dree + Guide Attendee Cass — Priority 3

Round 2

Guide Attendee Dree + Guide Attendee Beau — Priority 3

Notice Dree appears twice — she was open to everyone, so she scored eligible options against both other women and the one remaining man once mutual family-plans and intention filters were applied. That's the algorithm working as intended, not a bug: someone with broader stated openness naturally surfaces more eligible introductions.

Closing the loop

  1. Mark event completeOnce introductions have happened, mark the event complete to unlock the post-event survey.

  2. Send surveySend survey reaches every attendee whose introduction was confirmed, asking if they'd like to keep exploring — LACE's own outcome data, not something you have to chase down yourself.

  3. Review outcomesThe results panel is scoped entirely to this event: response rate, yes/maybe counts, and mutual yeses — never visible to any other organizer, even for the same attendee.

What happens after a mutual yes

A mutual yes in your results table doesn't generate anything automatically — it triggers a separate, consent-gated invitation to each attendee, on their own private page. Both people see the same explanation before deciding:

What this means
  • This report is about you and your connection — you both showed interest in each other after the event.
  • It uses the birth charts you already have on file — nothing new to enter.
  • Both of you must consent before anything can be generated.
  • Either of you may purchase the one shared report.
  • Once purchased, both of you get access to it.
  • The event organizer can never see this report's contents.
Their decision
I'm interested — count me in Not for me

Once both consent, either attendee can purchase the shared Connection Report for $19. Your Post-event results table's Report Opportunity column tracks its progress — Detected → Invited → Awaiting consent → Ready for purchase (or Revoked) — same privacy principle as everywhere else in this product: you see the status, never the report itself.

Part 4

The attendee experience

Knowing exactly what your attendees see makes it much easier to answer their questions. Here's the full path from your signup link to “you're in.”

Step 1 — Your detailsFull name and email only.
Verify emailA “Check your email” screen, and an email titled “{your company name}: Confirm your email for {event name}” with a secure link; Resend verification email is always available.
Step 2 — PreferencesGender identity, who they're open to meeting, age range, height (optional), relationship intention & configuration, kids/family plans, and an optional boundary note.

The “essential preference or boundary” field

The last field on the Preferences step is a free-text box, labeled Essential preference or boundary (optional) — it's the one place an attendee writes in their own words instead of picking from the structured options above it.

Real example from a completed profile

“Non-smoker, please — otherwise open-minded!”

What it's for, and what it isn't:

  • It's for the one thing the structured pills above it don't capture — a dealbreaker or must-have specific enough that it wouldn't fit a checkbox (a substance preference, a lifestyle need, a scheduling constraint).
  • It surfaces directly in your Curated profile readiness table, under Boundary / notes — so it's visible to you the organizer at a glance, not just buried in a report.
  • It's optional and unstructured by design: unlike the pill fields (gender, intention, family plans), this text doesn't feed the matching algorithm's scoring — it's context for you to weigh, not a filter LACE applies automatically.
Step 3 — Birth dataDate, exact time, and location of birth, used for Human Design–based curation — with a separate optional consent to keep it on file for future LACE events.
Done“You're in the curated pool” — with Edit my preferences and a link back to Manage my registration any time.

The completion email

The instant an attendee finishes Step 3, LACE sends them a confirmation email — this is the email they'll actually use later to get back into their registration, so it's worth knowing exactly what it says:

Subject line

Your LACE™ registration for {event name} is complete

Body
Hi {first name},

You've completed your LACE™ curated registration for {event name}. Thank you for taking the time to share what matters to you in a connection.

Your event details — date/time and location, when known.

Your organizer will share the details of any planned introductions.

Manage my registration

Use this button to view your registration, update your preferences while registration is open, or withdraw from the curated pool. You may be asked to verify your email to access your details securely.

LACE supports curated introductions alongside your organizer’s event. If your event requires a ticket, your ticket and admission remain managed through the organizer’s ticketing process. Completing your LACE registration does not guarantee an introduction or match.

Plus a line with your support contact, when you have one on file.

This is the same manage_url link that powers the “Manage my registration” flow described below — so if an attendee says they can't find it, this email is the first place to point them.

By design, not a bug Nobody sees an attendee's birth details or Human Design chart except LACE's own matching engine. As an organizer you see each attendee's name, email, age, relationship intention, family plans and any boundary note, plus the introductions LACE suggests and event-specific survey responses — never their gender identity or relationship-configuration answers. Attendees are told exactly this on the signup page.

If an attendee says they're stuck submitting

The form validates inline with specific, real messages — knowing them means you can diagnose over text instead of guessing:

“Please select a gender identity” (or a similar “Please select/indicate…” message)One of Step 2's pill choices — gender, open to meeting, intention, configuration, kids, or family plans — was never tapped. Ask them to re-check every section on that step; nothing advances until all are set.
“Please enter a valid preferred age range”Min or max age is blank, or min is greater than max.
“Please select your birth location from the list” — the tricky oneTyping alone never satisfies this. It happens two ways: (1) they typed a city but didn't click a suggestion; (2) they picked a suggestion, then edited the text afterward — every keystroke silently clears the saved match. Tell them: type the city, wait for the dropdown, and click a suggestion last. Smaller cities and “City, State” searches work too — when a city isn't in LACE's quick list, the dropdown looks it up in a worldwide city index (for example, “Newark” offers “Newark, New Jersey, United States”).
“Date and time of birth are required”Both fields are mandatory — an exact time, not just a date. If they genuinely don't know it, that's a real limitation to flag to LACE, not something they can work around on this screen.
“Consent is required to join the curated pool”The first checkbox (using their info for this event) is mandatory; the second (keeping birth data on file for future events) is optional. Easy to check only the second and think both are covered.
“Network error. Please try again”A dropped connection on submit — always safe to retry, nothing was lost.

Two different “I want out” actions — don't conflate them

Attendees have two separate exit actions available, and they mean very different things — worth knowing so you can tell them apart if someone brings one up:

“Withdraw from the curated pool”Confirmed with: “Withdraw from this event's curated pool? You can't be matched or introduced to anyone after this.” Scoped to this event only — they land on a “You've withdrawn” screen. Their reusable profile (if they opted to keep one) is untouched.
“Delete my LACE Events profile”Confirmed with: “Request deletion of your LACE Events profile? Our team will complete the removal; this does not withdraw you from this event.” This is the reusable, cross-event profile (birth details, chart) — a request LACE's team completes manually, and explicitly does not pull them out of the event they're currently in.

In short: withdrawing removes them from this event's matching; deleting their profile is about their data, not this event — an attendee wanting one almost certainly doesn't also want the other, so it's worth asking which they actually mean.

If they lose access

The “Manage my registration” link alone doesn't grant access — it's paired with a browser session set at verification. If that session is gone (a new device, a cleared browser), the attendee lands on a “Let's get you back in” screen: they re-enter their email, and LACE sends a short-lived recovery link that restores their existing registration exactly where they left off — no re-entering their name or starting over.

Part 5

FAQ & troubleshooting

Real issues we've root-caused, so you can answer attendees with confidence instead of guessing.

An attendee says their verification email never arrived, until they hit “Resend.”
Not a code bug

The sending domain used for these emails needed a warm-up period — a normal step for any new sending domain, where mailbox providers gradually build trust with it. Until that trust builds, first-time sends to some inboxes get delayed or deferred rather than lost.

Warm-up is underway and improves over roughly 2–4 weeks. In the meantime, the signup page copy already sets expectations: it can take a few minutes, check spam, and Resend verification email works immediately as a reliable fallback.

If it's still happening after a couple of weeks of warm-up?

Two secondary things to check next, in order: delivery-queue latency for brand-new contacts, and timing between the inbound signup and the contact being created downstream. Both are edge-case delays, not failures — the resend button remains the fastest fix for an individual attendee in the moment.

An attendee says their “manage my registration” link doesn't work.
By design

The link alone was never meant to grant access on its own — it works together with the browser session created when they verified. Reassure them: clicking it fresh in the same browser they used to verify will work. If that browser or session is gone, point them to the recovery flow above.

I forgot my organizer password — where's the reset link?
By design

There isn't one — organizer password resets are admin-only, not self-serve. Contact your LACE admin and ask them to reset it from the Events Admin panel; they'll hand you a new temporary password directly (LACE never emails a reset link for this).

Will every attendee definitely get a completion email?

The completion email is a separately-activated delivery channel from the verification email — check with LACE before promising an attendee this arrived automatically. If real delivery isn't active yet for your event, an organizer can still confirm registration status directly from the Curated profile readiness table and share the manage link manually.

Can I see an attendee's birth chart or Human Design details?

No — that's intentional. You see what's needed to run the event: each attendee's name, email, age, relationship intention, family plans and boundary note, their readiness status, suggested introductions, and survey responses. Birth data and chart details stay private to LACE's matching engine, and gender identity and relationship-configuration answers aren't shown to organizers either.